NCHA Launch Multi-Domain Website - 12 Sep 2011
Nottingham Community Housing Association chose Fast Floor to deliver a comprehensive website solution earlier this year. This major project included several areas of specific functionality designed to help efficiently deal with certain aspects of their operation.
We are delighted to announce that this site has now been launched successfully, as Lou Rudkin (Communications Manager) explains:
“Fast Floor have provided a great service providing us with a website that meets our customers’ needs and our business requirements. Our broad project brief meant that the Fast Floor team had a large working group to deal with, which they managed well and responded quickly and efficiently to all our queries. We're really pleased with the finished website and believe the functionality that Fast Floor have helped us develop will enable our customers to quickly and easily use our online services.”
From the main corpoate website www.ncha.org.uk, visitors can access 6 further sub-domains (1 website for each division). As NCHA is a large organisation, building the site in this way has meant that each division effectively has their own website, with their own separate domain name, where they can control and manage the images, content, menus and services. This flexible method is great for larger organisations and businesses that have several business streams or departments, as it means that there is more flexibility over content and individual requirements, without the need to purchase individual websites. It also helps to improve Search Engine Optimisation, which means that once you have invested money into your website, you have a much better chance of your investment being seen.
Fast Floor have also built NCHA their own property search facility which helps users 'shortlist' and enquiry about specific properties which meet their needs. In addition, there is an integrated Youtube video upload facility which showcases their Care & Support services. We have also included a feature called 'find our centres' – a postcode finder function together with integrated Widgit symbols (for users with literacy impairment). Importantly, the website also seamlessly integrates with Open Access.
Open Access is a third party system which enables tenants to pay their rent online, manage their statements, report repairs and much more. Fast Floor have completely integrated this into the NCHA website, which has not only made administration for NCHA much easier, it has also made the user experience much more pleasurable.